If you place your order before 6:00 p.m., we’ll begin processing it the same business day. Orders are typically processed within 1–2 business days, after which delivery to Australia usually takes 3–10 business days.

Once your order has been dispatched, you’ll receive a confirmation email along with your tracking number. You can follow your parcel’s progress at our Tracking page.

Yes, we offer free shipping for orders in Australia. Additional fees may apply to international orders. See more in our Shipping Policy.

If you’d like to return an item, please contact us at info@castelofashion.com within 30 days of recieving your order to request a return. Returned items must be unused, undamaged, in their original condition and include all original tags and packaging. Refunds are issued once we recieve and inspect the returned item.

We offer you a wide range of secure payment methods. Here is an overview of the payment methods we accept:

• Apple Pay
• Google Pay
• Maestro
• Mastercard
• Shop Pay
• Visa
• Amex